Arrive. Take a deep breathe. Be free.

Precautions for your mountain experience

On our three adventure mountains in Flachau, Wagrain and St. Johann you will find the ideal framework to replenish your own energy reserves after the intensive weeks of deprivation and uncertainty.

Corona safety measures for summer lift operation

From the 19th of May 2021 Austria's borders will once again be open for tourist travel and restaurants, hotels, culture and leisure facilities will also be opening. There will also be new entry regulations.

From the 19th of May, Austria will be guided by the ECDC map for risk areas when entering the country:

  • Green/orange areas: Can travel freely from these areas
  • Light red areas: Entry only for those who have been tested, have had Corona and those who have been vaccinated
  • Dark red areas: Entry only for those of have been tested, have had Corona or those who have been vaccinated + 10-day quarantine (can be shortened to 5 days with a negative test on the 5th day)

When entering Austria, please observe both the Austrian regulations and the regulations in your home country. Further details on entry, current exemptions etc. can be found in the extensive FAQ on the website of the Ministry of Health.

All information will be continuously updated. Last update on 03.05.2021.
The current legal regulations apply. All information is subject to change.

In order to guarantee the safety of all summer athletes, the following regulations currently apply to the lifts:

  • A FFP2 mask has to be worn permanent in all cable cars and chair lifts with a weather protection hood by everybody from the age of 14 (from the age of six a usual face mask is required).
  • Moreover, there is a permanent compulsory use of face mask (FFP2) in all other carriers, at the cashier’s desk, in all public transport, at the bus stop, in the toilets, all buildings as while queuing at the cable cars and lifts.
  • In order to guarantee everybody’s safety, the requirement to wear a face mask in the prescribed areas applies, without exception, to every guest over the age of six 
  • FFP2 masks can be purchased at the ski area for 2,00 Euros.

All cable cars and lifts will be aired as best as possible – Please ensure you air adequately during your ride (open windows, open the weather protection cover, etc.)

All lift facilities (cable cars, chairlifts,…) will be regularly disinfected.

Disinfection possibilities are in the toilet facilities and at the ticket office area.

For closed or coverable means of transport (gondolas, cable cars, coverable chairlifts), these can currently only be filled to a capacity of 50% (10-seater gondola = 5 people/gondola, coverable 6-seater chairlift = 3 people/chairlift, etc.), with the exception of people living in the same household.

Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

  • All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).
  • The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.
  • All employees of the cable car companies are subjected to daily health checks (fever measurements, symptom control). In the event of suspicion, tests are carried out immediately and the employees are immediately isolated from the company organization.
  • The cable car companies each have an employee responsible for Corona who is responsible for planning and implementing the measures.

By using the Contact Tracing APP 'STOP CORONA' of the Austrian Red Cross you are helping to tackle to spread of the Corona virus – it is recommended that you use this.

Download app here

Maintain a minimum distance of two metres in the following areas: When queuing at the ticket offices, when queuing at the lift stations and as well as at the bus stops, in all buildings accessible to the public. This regulation also applies if a face mask is being worn.

If, due to the number of passengers, and during boarding and leaving the lifts, and in the gondolas and lifts themselves, it is not possible to maintain a distance of at least two metres, this rule can be divated from in exceptional cases if a face mask (level of protection: FFP2 or highter) is being worn. Wearing a face mask (level of protection FFP2 or higher) is mandatory in any cases.

Hotels & Accommodation

According to the press conference of the Austrian Federal Government, tourist accommodation establishments (hotels, apartments, guesthouses, etc.) will reopen as of the 19th of May. The following regulations will apply from the 19th of May:

 

  • FFP2 mask in the general areas
  • On entering, a test must be taken or you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Covid-19 tests have the following validity:
    • Self-test with digital solution: 24 h
    • Antigen test: 48 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness
    • Vaccinated people: For 1 year starting from 22 days after the first vaccination
  • Guests must register with their name and contact details upon entry
  • Basically, a distance of 2 meters must be maintained.
  • When using other services or catering in the hotel, a self-test must be carried out under supervision on site every 2 days after a stay that exceeds the validity of the entry test.
  • The regulations for wellness operations are analogous to wellness and leisure facilities.
  • Every accommodation provider must draw up a prevention concept and appoint a: n COVID-19 officer.
  • The same rules apply to hotel catering as to general catering (including curfew at 10:00 p.m.).
     

 

  • Compulsory use of FFP2 face mask with the exception of the assigned seat
  • On entering, a test must be taken or you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Covid-19 tests have the following validity:
    • Self-test with digital solution: 24 h
    • Antigen test: 48 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness
    • Vaccinated people: For 1 year starting from 22 days after the first vaccination
  • Guests must register with their name and contact details upon entry
  • A guest group may include a maximum of 4 adults (+ associated children) indoors and a maximum of 10 people outdoors.
  • A minimum distance of 2 meters must be maintained between people at other tables.
  • In closed rooms, consumption may only take place while sitting.
  • Consumption at the issuing point (bar) is not permitted.
  • Self-service buffets can be operated subject to hygiene requirements
  • Every catering business must create a prevention concept and appoint a COVID-19 officer.
  • An FFP2 mask is mandatory for employees with customer contact.
  • Employees with customer contact who can be tested as part of the professional group tests can wear simple mouth and nose protection instead of an FFP2 mask.
  • Curfew is at 10:00 p.m.
     

Huts & Gastronomy

According to the press conference of the Austrian Federal Government, catering establishments will reopen as of the 19th of May. The following regulations apply from the 19th of May:

 

  • Compulsory use of FFP2 face mask with the exception of the assigned seat
  • On entering, a test must be taken or you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19.
  • Covid-19 tests have the following validity:
    • Self-test with digital solution: 24 h
    • Antigen test: 48 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness
    • Vaccinated people: For 1 year starting from 22 days after the first vaccination
  • Guests must register with their name and contact details upon entry
  • A guest group may include a maximum of 4 adults (+ associated children) indoors and a maximum of 10 people outdoors.
  • A minimum distance of 2 meters must be maintained between people at other tables.
  • In closed rooms, consumption may only take place while sitting.
  • Consumption at the issuing point (bar) is not permitted.
  • Self-service buffets can be operated subject to hygiene requirements
  • Every catering business must create a prevention concept and appoint a COVID-19 officer.
  • An FFP2 mask is mandatory for employees with customer contact.
  • Employees with customer contact who can be tested as part of the professional group tests can wear simple mouth and nose protection instead of an FFP2 mask.
  • Curfew is at 10:00 p.m.
     

Family gondolas for the ascent

All Corona rules of conduct can be fully complied with in Snow Space Salzburg. We have made detailed arrangements for this. As a family for example, you can claim your own gondola for the ascent. All critical points are disinfected several times a day, floor markings ensure the necessary distance in the waiting areas, all cable car employees wear a face mask and have also been intensively trained on the new Corona rules of conduct.

Early Bird Ticket:
Save time & money 

In order to avoid crowds of guests at the cash points, we offer the option of checking in online in advance. And the best: you also save 25% compared to the normal price!

If you buy an Early Bird online ticket, you will receive a QR code with which you can print out your cable car ticket at one of our ticket points. Then you can go straight through the turnstile - without queuing at the cash desk. The Early Bird online ticket is only valid if you redeem the ascent between 9 a.m. and 10 a.m. - when redeeming the descent you're more flexible (please not that the last descent of our cable cars is at 5 p.m.)

Info & Pricing

Enjoy with distance

There is also space and a large selection in Snow Space Salzburg when it comes to enjoyment. The numerous huts on all three mountains offer spacious rooms and terraces. There you don't have to worry about the necessary distance. You can enjoy what the regional cuisine has to offer all the more carefree.

Huts in Flachau, Wagrain & St. Johann

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