Feel safe!

Covid-19 safety measures

Dear guests!

Skiing is an outdoor sport and it has been proved that it is very beneficial for your health. You are outdoors in the fresh mountain air, you are stocking up on vitamin D and you are moving a lot. And that is not only good physically, but after the restrictions over the last few months, a stay in the mountains is also good for your mental health. So therefore we are looking forward to seeing you this winter!

Our Corona safety measures in detail

All information will be continuously updated. Last update on 21.01.2021.
The current legal regulations apply. All information is subject to change.

Corona safety measures for the ski operation

In order to guarantee the safety of all summer athletes, the following regulations currently apply to the lifts:

  • A FFP2 mask has to be worn permanent in all cable cars and chair lifts with a weather protection hood by everybody from the age of 14 (from the age of six a usual face mask is required).
  • Moreover, there is a permanent compulsory use of face mask (FFP2) in all other carriers, at the cashier’s desk, in all public transport, at the bus stop, in the toilets, all buildings as while queuing at the cable cars and lifts.
  • In order to guarantee everybody’s safety, the requirement to wear a face mask in the prescribed areas applies, without exception, to every guest over the age of six 
  • FFP2 masks can be purchased at the ski area for 2,00 Euros.

All cable cars and lifts will be aired as best as possible – Please ensure you air adequately during your ride (open windows, open the weather protection cover, etc.)

All lift facilities (cable cars, chairlifts,…) will be regularly disinfected.

Disinfection possibilities are in the toilet facilities and at the ticket office area.

For closed or coverable means of transport (gondolas, cable cars, coverable chairlifts), these can currently only be filled to a capacity of 50% (10-seater gondola = 5 people/gondola, coverable 6-seater chairlift = 3 people/chairlift, etc.), with the exception of people living in the same household.

Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

  • All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).
  • The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.
  • All employees of the cable car companies are subjected to daily health checks (fever measurements, symptom control). In the event of suspicion, tests are carried out immediately and the employees are immediately isolated from the company organization.
  • The cable car companies each have an employee responsible for Corona who is responsible for planning and implementing the measures.

By using the Contact Tracing APP 'STOP CORONA' of the Austrian Red Cross you are helping to tackle to spread of the Corona virus – it is recommended that you use this.

Download app here

Maintain a minimum distance of two metres in the following areas: When queuing at the ticket offices, when queuing at the lift stations and as well as at the bus stops, in all buildings accessible to the public. This regulation also applies if a face mask is being worn.

If, due to the number of passengers, and during boarding and leaving the lifts, and in the gondolas and lifts themselves, it is not possible to maintain a distance of at least two metres, this rule can be divated from in exceptional cases if a face mask (level of protection: FFP2 or highter) is being worn. Wearing a face mask (level of protection FFP2 or higher) is mandatory in any cases.

For even more security

  • Dissolving of queueing areas (where possible)
    To avoid queues, we recommend using our Online Ticket Shop and our ticket points
  • Relocation of queueing areas to the outside
    Wherever the ticket point was inside a building, we set up outdoor containers (Grafenberg, Flying Mozart and Alpendorf Gondola)
  • Compliance with the minimum distance
    through barriers and markings. In addition, regular loudspeaker announcements point out the distance rules and the mask requirement.
  • Control of compliance with the measures
    by our own security staff and mountain railway employees

Tickets

ou have the following possibility to order your lift pass contactless online. Please make use of this at our Online Ticket Shop

What to do if I feel sick

In any case, if you, your fellow travellers or children feel ill, please stay in your room, do not go skiing, do not come to gastronomic facilities or to snow sports lessons. Please inform your host immediately about your symptoms.

If you, fellow travellers or children suffer from corona symptoms (fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell), please call the Health Hotline 1450 for further clarification of the symptoms.

Note

All contents of this page have been compiled in the best of the editor's knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.