Safety is a good feeling!

Covid-19 safety measures

Last season we were able to learn how to ensure the safest possible skiing for our guests despite Covid-19. We are taking this knowledge with us into the coming season and, based on the ordinance of the Austrian Federal Government for the protection of all our guests and employees, we are implementing a series of measures that you will always find updated here on this page.

Please respect the measures and comply with them for a safe coexistence.

We have carefully researched the information currently available on skiing operations and skiing holidays concerning Covid-19. However, we are not an authority and cannot provide legally binding information. For further details on the current legal provisions in connection with Corona, please refer to an extensive FAQ on the website of the Ministry of Health or on the official EU page.

All information will be continuously updated. Last update on 12.10.2021.
The current legal regulations apply. All information is subject to change.

Our Corona safety measures in detail

Corona safety measures for winter operation

Important initial information for the winter

A diverse winter experience with open slopes, hotels, mountain huts and restaurants awaits you. Here you will find the current excerpt of what is planned for the winter in accordance with the federal government:

3-G proof means proof of vaccination, proof of recovery or proof of having been tested.

  • There will be hardly any restrictions for the vaccinated and the recovered. Any measures will mainly affect the unvaccinated, those who are vaccinated should have easier access to all winter holiday areas. 
  • According to current knowledge, there will be no more capacity restrictions, distancing rules or earlier closing hours. 
  • Measures are regulated by a 3-step plan, which depends on the occupancy of intensive care beds by Covid patients in Austria. 
    Level 1 = from 10 % occupancy (this level has been activated since the 15th of September 2021)
    Level 2 = from 15 % occupancy 
    Level 3 = from 20 % occupancy 
  • Tighter restrictions come into force 7 days after the percentage value has been reached. 
     

Currently applicable in Salzburg and Styria: Level 1

To enable a safe and successful winter season, the Ministry of Tourism and the Ministry of Health have developed specific winter rules. The existing 3-step plan already partly provides the legal framework: 

  • Stage 1: At present 
  • Stage 2: From 7 days after intensive care bed occupancy of 15 % has been exceeded (300 beds) 
  • Stage 3: From 7 days after occupancy rate of 20 % has been exceeded (400 beds) 

The following measures apply in any case up to level 3, which comes into effect seven days after the intensive care bed occupancy rate exceeds 20 % (400 beds).  Measures going beyond level 3 will be taken in the event of a further increase in intensive care bed occupancy, especially for unvaccinated people. 
 

  • The mandatory wearing of an FFP2 mask.
  • Introduction of the 3G rule (vaccinated, recovered or tested) from the start of the winter season: 
    • If entry passes are introduced, these must be checked when lift passes are sold. 
    • A practicable implementation for operators and visitors is being worked on (e.g. linking online lift pass sales for automated control). 
    • Visitors must always carry the valid entry pass with them and show it during random checks. 
    • The obligation to wear an FFP2 mask still exists 
    • If the epidemiological measures are not complied with by visitors, the lift companies are then not obliged to let them use the lift facilities. 
  • As things stand, children up to the age of 11 do not have to provide proof of 3G (vaccinated, recovered or tested).
     
  • Stage 1: Currently access with 3G proof (vaccinated, recovered, tested = self-test valid 24h, supervised antigen test valid 24h, PCR test valid 72h). 
  • From level 2: self-administered flow tests ("living room tests") are no longer permissible as proof of entry. 
  • Should level 3 come into force, this means for catering and accommodation establishments that rapid antigen tests are no longer valid as proof of entry (entry with valid negative PCR test result, proof of vaccination or proof of recovery). 
  • Measures beyond level 3 - especially restrictions on the unvaccinated - will be in line with the general measures. 
     

In general, the same rules apply to après ski as to night catering.

  • Stage 1: Guests must present a valid negative PCR test result, proof of vaccination or proof of recovery (medical confirmation or an exemption notice). Antibody proof or antigen test is not sufficient. 
  • Stage 2: the 2-G rule (vaccinated and recovered – no tests as proof) introduced. 
  • Special regulation for unvaccinated employees: at least wearing a FFP2 face mask is compulsory and compulsory PCR tests three times a week. 
  • Measures beyond level 3 will be carried out in unison with the general measures. 
     
  • Since the 19th of May, Austria has been guided by the ECDC map for risk areas when entering the country:
    • Green/Orange areas: Free entry from these areas
    • Light red areas: Entry only for tested, recovered and vaccinated people.
    • Dark red areas: Entry only for tested, recovered or vaccinated people.
    • + 10-day quarantine (free testing after 5 days)
  • When entering Austria, please observe both the Austrian regulations and the regulations in your home country.

Lift pass purchase information

  • 1. Step: Buy ski pass at the cashier’s desk
  • 2. Step: The cashier links the ticket/pass number with the 3G proof.

 

Important note: This tool is currently still being developed and will be integrated into the POS system as soon as possible.

Until the completion of the cash register tool, a visual check of the proof will be carried out in the ski area.

  • 1. Step: Buy lift pass in the online shop
  • 2. Step: Link the pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently still being developed and will be put online as soon as possible.

Until the online tool is completed, a visual check of the proof will be carried out in the ski area.
 

  • Lift passes can be bought easily and at any time in the Ski amadé online ticket shop or at the ticket offices on site. 
  • From the 1st of November 2021, all guests entering the ski area will have to carry valid proof of a low epidemiological risk (currently 3G proof) in accordance with the current regulations. The checking or linking of the lift passes and proof is done either online (portal currently still being developed) or on site at the lift ticket offices or lift access points. 
  • As things stand at present, children up to the age of 11 do not have to provide proof of 3G (vaccinated, recovered or tested).
     
  • 1. Step: Pick up the lift pass at the pick-up machine.
  • 2. Step: Link the lift pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently under development and will be completed as soon as possible.

Until the tool is completed, a visual check of the proof in the ski area will be carried out.

As soon as the regulation of the Austrian Federal Government is available, we can tell you exactly how long which proof is valid for.
If the proof has expired (e.g. test is only valid for x-days), the ski pass must always be re-linked. This also applies to the winter season pass (3G proofs can be re-uploaded or confirmed at the ticket office).

If the ticket is not linked to any current proof, access at the turnstile (reader) is not possible.

Hotels & Accommodation

The hotels are open! The following regulations apply:

 

  • No face mask is needed.
  • On entering, you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19. Everybody from the age of 12 and older has to be tested. 
  • Covid-19 tests have the following validity:
    • Negative antigen test from test street, pharmacy, etc .: 24 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness or 3 months after a antibody-test
    • Vaccinated people with an official verification: From 22 days after the first vaccination for 3 months. After the second vaccination for 6 months (which means 9 months from the first vaccination.
  • If only the accommodation is provided without any services or gastronomy, then a negative entrance-test (Antigen-test) is valid for the whole stay. If the accommodation facility offers any service or gastronomy, then the rules of the gastronomy below apply.
  • Guests must register with their name and contact details upon entry
  • When using other services or catering in the hotel, a self-test must be carried out under supervision on site every two days after a stay that exceeds the validity of the entry test.
  • The regulations for wellness operations are analogous to wellness and leisure facilities.
  • Every accommodation provider must draw up a prevention concept and appoint a COVID-19 officer.
  • The same rules apply to hotel catering as to general catering.

Ski huts & Gastronomy

The ski huts and gastronomy are open! The following regulations apply:

 

  • On entering, you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19. Everybody from the age of 12 and older has to be tested.
  • Covid-19 tests have the following validity:
    • Negative antigen test from test street, pharmacy, etc .: 24 h
    • PCR test: 72 h
    • Self-test at the loaction: only valid for the respective location an only for one visit
    • For children the school-tests are also valid for the visit of the gastronomy
    • Recovered people: up until 6 months after the illness or 3 months after a antibody-test
    • Vaccinated people with an official verification: From 22 days after the first vaccination for 3 months. After the second vaccination for 6 months (which means 9 months from the first vaccination.
  • Guests must register with their name and contact details upon entry if they stay longer than 15 minutes (doesn’t apply to take away)
  • There are no restrictions concerning the number of people in one group.
  • The consumption can take place while sitting as well as while standing. 
  • Self-service buffets can be operated subject to hygiene requirements
  • Every catering business must create a prevention concept and appoint a COVID-19 officer.
  • An FFP2 mask is not mandatory for employees with customer contact as long as they are either tested, vaccinated or recovered.
  • There is no curfew any more, only the one of the respective restaurant/club.

What to do if I feel sick

In any case, if you, your fellow travellers or children feel ill, please stay in your room, do not go skiing, do not come to gastronomic facilities or to snow sports lessons. Please inform your host immediately about your symptoms.

If you, fellow travellers or children suffer from corona symptoms (fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell), please call the Health Hotline 1450 for further clarification of the symptoms.

Note

All contents of this page have been compiled in the best of the editor's knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.