Feel safe!

Covid-19 safety measures

Dear guests!

Skiing is an outdoor sport and it has been proved that it is very beneficial for your health. You are outdoors in the fresh mountain air, you are stocking up on vitamin D and you are moving a lot. And that is not only good physically, but after the restrictions over the last few months, a stay in the mountains is also good for your mental health. So therefore we are looking forward to seeing you this winter!

Ski Operation Winter 2020/21

Skiing and snowboarding will be a bit different this season. Ski amadé and the cable car companies will enforce all necessary measures by all means so that you can experience Austria’s greatest skiing with the best possible safety. We also ask you to kindly respect our COVID-19 regulations, so that we can be safe together. Then, as it currently stands, there is nothing standing in the way of an unlimited ski operation in winter 2020/21.

Our Corona safety measures in detail

All information will be continuously updated. Last update on 16.09.2020.
The current legal regulations apply. All information is subject to change.

Ski operation

A face mask is to be worn at all times, in the ski bus, in the ski depot, at the cashier’s desks and in the lift facility areas (cable cars, chairlifts, etc.).

As well as the more well-known face mask, as it currently stands, also multifunctional cloths, buffs, bandanas, ski masks etc. are allowed to be worn (however your mouth and nose must always be completely covered!)

A face mask suitable for winter sports will be issued once with each ticket purchase.

On the slopes a face mask is not necessary.

All transportation (cable cars, chairlifts,…) will be aired as best as possible – Please ensure you air adequately during your ride (open windows, open the weather protection cover, etc.)

Disinfection possibilities are in the toilet facilities, at the ticket office area and in the ski depots.

All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).

As with all public methods of transport, a face mask must be worn and this is also the case with the cable car and chairlift. This means that the cable cars and chairlifts can be used to their full capacity (e.g. 8 people in an 8-man cable car and 6 people on a 6-man chairlift).

Ski amadé lift passes will be reimbursed (depending upon usage) in the case of a Corona lockdown. Further information can be found here.

Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

All lift facilities (cable cars, chairlifts,…) will be regularly disinfected.

All cable cars are public forms of transport and are subject to the same regulations.

The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.

All employees of the lift company will be tested for Covid-19 at the beginning of the winter season or when they are hired and then will undergo daily health checks (checking temperature, checking for symptoms). If there is any suspicion, then tests will be carried out immediately and the employees are then to immediately isolate from the company/organisation.

Yes, like all other Ski amadé cable car companies, we also have an employee who is responsible for for planning and implementing measures against Corona.

By using the Contact Tracing APP “STOP CORONA“ of the Austrian Red Cross you are helping to tackle to spread of the Corona virus – it is recommended that you use this.

>> Download App Here

Tickets

ou have the following possibility to order your lift pass contactless online. Please make use of this at our Online Ticket Shop

Top up an existing lift pass (KeyCard) online at the ticket shop using the 16-digit data carrier number on the back.

Order your lift pass at the online ticket shop and select the pick up option. Use the QR code to pick up the ticket at the ticket machine (or at the cash desk).

Register to become part of the new my Ski amadé Friends Club and receive, besides many other benefits on holiday packages or partner company offers, a personal Friends Card, which can be used as a lift pass and can always be topped up contactless.

If you order your lift pass at the online ticket shop via postal delivery, then you will automatically receive it through the post to your address.

  • Upon entering all generally accessible areas, then a face mask must be worn by guests, operators and employees. All employees who have direct contact with the customers must wear a face mask or must be separated from one another (e.g. by a Plexiglass panel).
  • Maintaining a minimum distance of 1 metre to all people who do not live in one household or do not belong to my group of guests.
  • The minimum distance does not apply if the risk of infection can be minimised by suitable protective measures by spatial separation (Plexiglas panels, etc.).
  • Compliance with the minimum distance also applies to fitness and wellness areas. Please refer to the information provided by the respective accommodation establishments.
  • The operators and their employees have to wear a face mask when in contact with customers in closed rooms if there is no spatial separation (e.g. Plexiglas panel) which guarantees the same level of protection.
  • No face mask is required at the tables themselves. In all restaurants, the legally prescribed table distances are to be observed or appropriate separating devices (e.g. glass pane) are to be installed.
  • When entering the premises up to the table and also when leaving the table, a minimum distance of 1 metre must be maintained from all other people who do not live in the same household or who do not belong to the visitor group.
  • Self-service is permitted provided that the risk of infection can be minimised by taking special hygienic precautions.
  • Food and beverages must be consumed in closed rooms while seated. Food and beverages may not be consumed near to where the food is served.

Yes, if a distance of at least 1.5 metres is maintained to people not living in a common household or if the risk of infection can be minimised by suitable protective measures by spatial separation.

  • The operators and their employees have to wear a face mask when in contact with customers in closed rooms if there is no spatial separation (e.g. Plexiglas panel) which guarantees the same level of protection.
  • No face masks are required at the tables themselves. In all restaurants, the legally prescribed table distances are observed or appropriate separating devices (e.g. glass pane) are installed.
  • The operators of catering establishments will ensure that food and beverages are consumed in enclosed spaces while seated and not in the immediate vicinity of the serving point.

When entering the ski hut and going to the table and also when leaving the table, a minimum distance of one metre must be maintained from all other people who do not live in the same household or who do not belong to the visitor group.

Self-service is permitted, provided that the risk of infection can be minimized by taking special hygienic precautions.

Ski School Information

Appropriate reproduction of the policy paper "Health Protection and Winter Tourism" – Concept of the Austrian Ski School Association

Upon entering public places people are required to keep at least one metre apart if they do not live in the same household, from other groups and between parents and other parents. In the front office area of the ski schools, suitable room separation will be implemented, (e.g. Plexiglass).

A face mask must be worn if the minimum distance of one metre cannot be upheld, e.g. for absolutely necessary assistance during snow sports lessons or for assistance after falls (to get up etc.).

Registration of the ski school guests in accordance with the data protection regulations is required.

If possible, courses should be booked online. Please inform yourself on your chosen ski schools’ website or via telephone with regards to the respective use.

In order to make the social distancing rule (1 metre distance) simpler, manageable groups will be selected and this from the very start. Groups should then be kept as they are as best as possible.

The meeting places will be chosen to be as spacious as possible. Course schedules will be planned as far as possible in advance to avoid large group gatherings.

Bei der Benützung von Seilbahnen ist sind die Regelungen der Seilbahnen einzuhalten. Bitte beachte die Hinweisschilder und Lautsprecherdurchsagen vor Ort.

Mitarbeiter der Skischulen werden nach einheitlichen Richtlinien und Regelungen über die Corona Sicherheitsmaßnahmen eingeschult beziehungsweise unterwiesen.

Skischulen sowie vorhandene Räumlichkeiten wie Wärmstuben, Kindergarten und Restaurants werden ebenso wie Unterrichtsmaterial, Hilfsmittel, Spielzeuge, etc. anlassbezogen täglich (mehrmals) desinfiziert und gereinigt.

Bei Kindererlebniswelten werden Kinder ab dem Kleinkinderalter unterrichtet – hier wird der Abstand automatisch unterschritten. Daher wird der Schneesportlehrer einen wintersportgerechten Mund-Nasenschutz tragen, um möglichst schnell eine Schutzmaßnahme anwenden zu können.

Schneesportlehrer, die aus dem Ausland anreisen, haben dem Skischulinhaber nach Einreise einen negativen SARS-COV2-Test vorzulegen. Regelmäßige SARS-COV2-Testungen der Schneesportlehrer und jener Mitarbeiter, die mit Skischulgästen Kontakt haben, sind geplant.

Betreuung von Kindern durch Skischulen

Die Betreuungen von Kindern wird unter besonderen hygienischen Voraussetzungen möglich sein. Nähere Informationen hierzu befinden sich bereits in der Ausarbeitung und sind dann unter anderem hier zu finden.

Bitte informiere dich vorab auf den jeweiligen Websites der Skischulen über die konkreten Maßnahmen. Jedenfalls wird auf die Sicherstellung einer altersadäquaten Hygiene-, die Einhaltung des Mindestabstandes-, das Verwenden eines Mund-Nasenschutzes bei dessen Unterschreitung- und auf viel Bewegung und Betreuung im Freien unter Einhaltung aller notwendigen Hygienemaßnahmen geachtet.

What to do if i feel sick

In any case, if you, fellow travelers or children feel sick, please stay in your room, do not go skiing, do not go to restaurants or attend snow sports lessons. Please inform your accommodation provider about your symptoms immediately.

If you, fellow travelers or children suffer from corona symptoms (fever, dry cough, body aches, sore throat, shortness of breath or loss of the sense of taste or smell) please call the health hotline 1450 in order to be able to clarify the symptoms.

Weiterführende Informationen

Aktuelle Bestimmungen in den Seilbahnen

Allgemeine Corona Maßnahmen in Österreich

Hinweis

Die Inhalte dieser Seite wurden nach derzeitigem Wissensstand und nach bestem Wissen und Gewissen ausgearbeitet. Allen Inhalten sind Änderungen vorbehalten. Die Verordnungen des Bundes gelten als gesetzliche Grundlage. Informationen und Unterlagen bezüglich der Maßnahmen zu "Sicher am Berg" wurden von der Wirtschaftskammer Österreich – Fachverband der Seilbahnen – bezogen.